We operate an independent whistleblowing service in conjunction with EXPOLINK. This enables any employee or third party who feels that the normal reporting channels through line management are not appropriate, to confidentially report on any issues around dishonesty, fraud, bribery, malpractice, bullying, unfair treatment, unsafe working practices or other Code contraventions.
In accordance with a clearly documented procedure, all reports are notified to the Group Company Secretary, the Group Chief Executive and the Chairman of the Audit Committee, and are investigated independently by senior management who are not connected to the report. The outcome of investigations is reported to the Chairman of the Audit Committee. All whistleblowing reports are independently investigated with remedial action taken where necessary.
This service has been communicated to all employees with posters prominently visible at all sites, a letter from the Group Chief Executive and a letter from EXPOLINK explaining the service to ensure that it remains visible and understood. The documents are also available on the Group intranet with all literature and communications translated into several languages. During 2016 there were three whistleblowing reports, all of which were fully investigated. The use of the whistleblowing service confirms that our culture permits employees to raise concerns in a constructive way without fear of recrimination.
We will recommunicate the whistleblowing service to all employees in 2017 to ensure that it remains prominent and understood.
Contact details for the service are as follows. It is noted that any such calls will be treated confidentially and you can remain anonymous if you so wish.
• UK – 0800 374199
• USA – 1877 533 5310
• Italy – 800 783776
• Germany – 0800 182 3246
• France – 0800 900240
• Netherlands – 0800 022 9026
• Japan – 00531 78 0023
• Singapore – 800 4411 140
• China – 00 800 3838 3000 / 10800 441 0078
• Costa Rica – 0800 0440101
• Israel - 1809446487
• Brazil – 0800 891 8807
• Hong Kong – 800 930770